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Paragon Security & Locksmith Paragon Security & Locksmith
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FAQ

Why Choose Paragon Security? 

Our commitment. We hold every interaction with every customer to the highest standard. We are extremely proud of our repeat business and utmost level of customer satisfaction. We all have the same needs, so you can rest assured that the quality of service Paragon Security provides to you will exceed your expectations.

  • Commercial

    • Why should I use a professional locksmith company?
      Skilled professional locksmiths provide experience and knowledge with lock, safe and security system problems and are better prepared to diagnose and solve your unique security. For purchases, we will assess your needs and make product recommendations that fit your budget and your building. To be sure you get the best results, hire a trained licensed professional.
    • Will Paragon provide a specific appointment time?
      We value our customers’ time, which is why we set up specific appointments when you need our help. If we find that we will have difficulty arriving on time, we will always call and give you the option to wait for us or reschedule – whatever is most convenient for you.
    • I can install the hardware, why not buy it at the home center and do it myself?
      Products typically sold in home stores are typically for residential homes. For commercial needs, you require characteristics such as, pick and drill resistance and protection against unauthorized key duplication. Commercial security systems should be professionally selected and installed for the best results.
    • Why do you recommend locks that seem so expensive?
      We believe that you should only have to pay once for a security need. Purchasing the very best quality hardware is the best way to stay safe. In the security business it is certainly true that you get what you pay for!
    • Should I change locks after an employee leaves?

      Yes. You should always ensure that only current employees can access your facility. Re-keying your locks is fast, inexpensive and good security policy. You can also choose to implement a wireless keyless lock solution for your business that will eliminate the need for the re-keying of physical locks.

  • Residential

    • Why should I buy from you and not from a big distributor?

      You have the option of purchasing security in a box, but you should be aware that a professional will provide you with many things you do not get from a do-it-yourself kit, such as:

      • The assurance that your security system, high security lock, or desk lock will be installed according to the highest industry standards.
      • The full extent of the manufacturer’s warranty, which might be void if a certified professional hasn’t installed the product.
      • The acknowledgment of your insurance company, which is provided by an installation receipt stamped or signed by a certified security business.
    • Should I notify my insurance company when I purchase a security product?
      It is best to contact your insurance company prior to the purchase of any security related product. Insurance companies have recommended security devices. If you are purchasing a home, you run the risk of losing your insurance coverage because you made the wrong product decision.
    • Is it necessary to have a high security lock? I’ve been at my residence for 15 years with only a deadbolt and never been robbed.
      Security products are yours to choose, we recommend you take all precautions to keep your home and family safe. High-security Locks can significantly slow the work of uninvited intruders.
    • My roommate just moved out, should I change the lock of my apartment?
      Even if you separated on good terms, it makes sense to change your locks so that you know who has access to your apartment. You can have an existing lock re- keyed at minimal cost.