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Emergency Service

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Frequently Asked Questions


Do you offer large-scale cable management services?

Yes. Please send us your requirements and we’ll get you a quote.

What kind of ironwork do you provide?

Our technicians can handle a variety of ironwork projects including doors, gates and locks.

Do you offer tamper-proof, bulletproof doors?

No, but please talk to us about other related solutions that may meet your requirements.

I can’t describe my problem exactly. What can I do?

Call us. People may experience various locksmith and security-related issues. These can be linked to complex systems like latching mechanisms or electric strikes that might be hard for non-professionals to diagnose or describe.

Can you service any intercom or access control system?

We handle the vast majority of systems installed in the US. This includes troubleshooting, repair work and installation. Please contact us with your specific system and requirements.

Can you fix or install locks in my apartment outside of business hours?

Yes. For emergency service please call us at 212.845.9119. 

Can you install a Ring doorbell in my apartment?

No. We don’t currently install Wi-Fi-based home security equipment.

Do you offer Wi-Fi cameras?

No. We don’t currently install Wi-Fi cameras.

What do you offer that I can’t get directly from a retailer?

With Paragon, your solution is made to order. We send out technicians to get measurements and plan the details of your installation. That makes the solution more secure. We also provide a warranty on all the equipment we install. Whether an intercom, security camera, access control system, locks, or a gate, your project is covered and guaranteed. 

Are you a private security firm? Do you hire armed and unarmed guards?

No, we provide security systems installation and locksmith services only.

Are you the same company as Paragon Safes?

No, we are not related to safe manufacturer Paragon Lock & Safe. If you purchased a product from this company and need support or a code, please visit their Amazon page: 

https://www.amazon.com/stores/ParagonLockSafe/ParagonLockSafe/page/B5ABF23B-64BE-491E-86A3-E0E426657131?ref_=cm_sw_r_ud_ast_store_3RSHVCEQRFNCW125EP6K&store_ref=bl_ast_dp_brandLogo_sto

What locations do you serve?

We serve customers across New York and the broader tri-state area. Our technicians work daily on projects in Manhattan, Brooklyn, Queens, the Bronx, Staten Island, and in New Jersey, including Jersey City, Hoboken, and Weehawken.


Emergency Service

Call 24/7 212.845.9119



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