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Google Nest Partnership with Latch Brings Smart Thermostats to Multifamily Buildings

Latch Partners with Google Nest to Bring Thermostats to Multifamily

excerpt from the press release titled Latch Partners with Google Nest to Bring Thermostats to Multifamily

Latch Partners with Google Nest

NEW YORK–(BUSINESS WIRE)–Today, Latch is announcing a new partnership with market leader Google Nest to bring efficiency, security and design to smart apartment solutions. Nest thermostats are now available to Latch customers through the Works with Latch partner program, enabling multifamily owners and operators to integrate every smart device into one platform for a harmonious, full-building experience.

With the partnership, Latch and Google Nest are working together to deliver the most practical and secure multifamily fleet management solution for property owners and integrators to attract new residents and streamline operations.

By partnering with Latch, an established building management system provider, Google Nest enables multifamily owners to more easily manage their Google Nest devices. Using LatchOS, a full-building operating system unveiled last month, building operators can oversee every Nest thermostat in vacant residences and common areas, all in one place.

For residents, LatchOS facilitates new time-saving conveniences, from remotely controlling every smart device to enabling unattended and secure package delivery—while also acting as the single credential to unlock every door. For building operators, LatchOS delivers consolidated enterprise device management and customized solutions specific to their building to increase operational efficiency and cost savings.

“We’re excited to partner with influential technology leader Google Nest because we share similar principles when it comes to product design and experience,” said Latch Co-Founder and CEO Luke Schoenfelder. “We are thrilled to bring together Nest’s iconic thermostats with our own modern access products and intuitive software for multifamily—providing premium and distinguished devices and benefits that delight both residents and building operators.”

Google Nest is known for designing products that build a more helpful home. From added peace of mind to increased energy savings, Google Nest offers people a wide range of devices that make their homes smarter, safer, and more efficient. Their product suite includes everything from smart displays and cameras to speakers and thermostats to streamline consumers’ lives. This partnership will give building owners the option to easily install and control these devices in common areas and vacant apartment units to create a more helpful living experience.

>Read the full press release<

About Latch

Latch is reimagining the modern buildings of today and driving evolution for the cities of tomorrow. Latch delivers a building-wide system designed to help owners, residents and third parties (e.g. guests, couriers, service providers) seamlessly experience the modern building through integrated hardware, software and services.

More than 1 in 10 new apartments in the U.S. are being built with Latch products, with multifamily buildings in 36 states featuring Latch solutions and supporting more than two million unlocks per month.

Paragon is New York City’s Preferred Latch Provider

Paragon Security and Locksmith is the preferred provider for Latch building-wide system solutions in New York City. Call 212-365-6897 or click here to schedule a complimentary demonstration of LatchOS and Google Nest in action.

Paragon’s team of Latch integration experts work with real estate owners, developers and management companies on building wide solutions, as well as individuals to integrate Latch solutions on Townhouse or Apartments doors for the owner or tenants. Click here to see Paragon’s latest Latch projects.

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From Front Entry to Smart Apartments, Latch Makes Buildings Safer to Live, Work and Visit

What began for Latch in 2014, as a mission to provide flexible door access for apartment buildings has quickly evolved into a complete, customizable smart-building ecosystem. From front entry to smart apartments, Latch’s full-building operating system manages the things that matter most, bringing to life a complete, connected, smart-building experience – making buildings safer to live, work and visit.

In traditional access systems, buildings were forced to install entire closets of equipment, cables, internet modem, and a multitude of card readers to complete a functional system. By combining purpose-built hardware, software, and services into an integrated solution, the team of former Apple employees designed a set of products to solve the access challenges facing building owners, residents, and service providers. This new way of thinking allows any building, new or old, to have the benefits of smart access at a price point that works for every project.

Trusted by the Best

To enable their rapid adoption, Latch partnered directly with building developers and operators to bring smart access to both their new buildings and also retrofit existing portfolios. Now available across the United States, many of the world’s leading real estate developers are choosing Latch, including Brookfield, Prometheus, Related, RXR, Toll Brothers, and Alliance Residential.

Expertly integrated and installed by authorized partners like Paragon Security, 1 in 10 new apartments in the US today are being built with Latch. Paragon’s team of Latch integration experts work with real estate owners, developers and management companies on building wide solutions, as well as individuals to integrate Latch solutions on Townhouse or Apartments doors for the owner or tenants. Click here to see Paragon’s latest Latch projects.

Welcome to LatchOS. Latch integrates hardware, software, and services to make buildings better for everyone.
The latest evolution, LatchOS is the first multifamily operating system that brings together all the elements that make up the modern building for building managers, vendors, and residents.With the launch of LatchOS, the company is getting even deeper into the buildings, giving users the ability to manage more than just the door but integrate the app with other devices in a building. These integrations include Sonos speakers, Honeywell and ecobee thermostats and Jaso and Leviton light switches, all from their Latch app.


Integrated Hardware, Software & Services

Latch’s integrated hardware, software, and services makes buildings better for everyone. Latch’s integrated hardware, software, and services makes buildings better for everyone. With six distinct solutions—including smart access, flexible connectivity, visitor and delivery management, smart apartment devices, video security, and workflow management—LatchOS is a next-generation software solution that powers a broad ecosystem of smart building devices and services. LatchOS was designed to ensure that residents, building operators, and service providers all have a seamless experience using Latch products and working with category-leading device and service partners. LatchOS scales to meet the needs of every user in every type of building. Whether accessed through the Latch App or Latch Manager, the entire LatchOS ecosystem is never more than a click or swipe away.


Latch | Residents can open any door, share access, and control smart home devices all from one place.
For residents, at a time when contactless controls are more important than ever, LatchOS delivers the simplest way to unlock every door at their building, manage who has access to their space, and share access with friends, family, and a host of new contactless Latch-enabled services. By providing each resident with an app on their iOS or Android smartphone, a personal doorcode that they can enter on the Latch device’s built in touchscreen, or with a smart NFC keycard, the resident can confidently eliminate keys from their life and gain a host of other benefits. By controlling automatic doors, building entries, and elevators, LatchOS creates the infrastructure needed to safely move about any building.

Building Managers

Unlock anything, from anywhere, for anyone.

For building operators, LatchOS delivers consolidated enterprise device management, added privacy and security oversight, and customized solutions specific to the needs of the building. Through smart technology, it eliminates the friction caused by key handoffs during the leasing process, the need to schedule maintenance activities when a resident is home, the inevitable hassle of opening doors when residents are locked out, the need to mechanically rekey locks when residents move, and the uncertainty about staff activities at buildings. LatchOS even integrates with property management software like RealPage through automated syncs to increase ease and efficiency and save time, money, and headaches.

Service Providers

Latch’s integrated hardware, software, and services makes buildings better for everyone.

For service providers, LatchOS opens up an entire new set of efficiency gains and possibilities for partners across sectors and geographies. Service providers can easily get in anytime, even when no one’s home. After launching the world’s first unattended deliveries in the Fall of 2017 with Walmart, Latch added UPS and other national carriers in 2018, proving double digit efficiency gains to buildings where Latch is installed. With new buildings coming online every day, the value for service providers is just beginning.

Latch Hardware

Latch Making Buildings better places to live, work, visit
Latch designed access devices for every door in the building, and now also offers a complete range of works with Latch smart home devices.

Latch Software

For both residents and property managers, our single software system allows them to monitor and manage all their devices, from locks to lights to leak detectors.
For both residents and property managers, LatchOS single software system allows monitoring and management from all devices, from locks to lights to leak detectors.

About Latch

Latch is reimagining the modern buildings of today and driving evolution for the cities of tomorrow. Latch delivers a building-wide system designed to help owners, residents and third parties (e.g. guests, couriers, service providers) seamlessly experience the modern building through integrated hardware, software and services. More than 1 in 10 new apartments in the U.S. are being built with Latch products, with multifamily buildings in 36 states featuring Latch solutions and supporting more than two million unlocks per month.

Paragon Security and Locksmith is the preferred provider for Latch lock solutions in New York City. Contact us for complimentary demonstration of the Latch Smart Access System in action.

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Contactless Access Control for Fever Screening and Mask Detection

Comelit Nexus

In a recent interview titled Comelit and the new horizons of post-pandemic safety, Lorenzo Nardacci, Comelit Technical and Commercial Manager for Products and Services Italy, offered eye-opening insight into the world of Comelit and the near future of the security market.

Nardacci shared that Coronavirus has mobilized major changes in security demand. Comelit promptly responded to new needs with a line of products dedicated to the control and measurement of body temperature for fever screening and mask detection. The use of radiometric technology in Comelit products allows rapid and reliable temperature measurement, with accuracy levels up to 0.3 ° C, thus avoiding the use of personnel, with consequent risks of contagion and the possibility of creating assemblies for operations of measurement.


Temperature Measurement or Radiometry is a technology that provides benefits in a wide range of applications and enables organizations to deploy solutions for healthy safety, security and protection at a safe distance. A radiometric thermal camera measures the temperature of a surface by interpreting the intensity of an infrared signal reaching the camera.

For high / medium flow scenarios, about 600 people per minute, the Comelit solution uses special thermal cameras and which, thanks to a sophisticated face recognition algorithm, identify up to 30 subjects simultaneously on the image and measure their temperature. For low flow scenarios, however, the ideal solution is the termopad , an 8 ″ screen with an integrated thermopile which in addition to temperature control is able to verify that the mask is worn and possibly perform face recognition, thanks to a camera with binocular lens.


The verification of the body temperature is crucial to counteract the transmission of the COVID-19 virus. As stated by the experts, the main weapon we have available to combat the infection is the limitation of contact with infected people.

Radiometric technology is the only tool that allows us to effectively monitor visitors from a safe distance. Comelit radiometric thermographic cameras allow you to:

Take a quick and accurate measurement of body temperature

Avoid long waiting queues and people gatherings

Avoid unnecessary contact with staff

Eliminate the need of support staff

Wrist skin temperature detection

Voice alarm for absence of protective mask

Integrate with Access Control Systems via Wiegand Protocol

Recording and playback software


Comelit Nexus tablet style panel with an 8-inch LCD screen is equipped with high precision body temperature detector.The temperature is measured on the wrist, with no physical contact, via an infrared sensor that ensures maximum precision and decreases the impact of external factors that can impair detection on the forehead. The panel features a front camera that detects the presence or absence of a mask and, through facial recognition, also allows access control management with a recognition percentage of 99.2% even with a mask worn. Allows the detection/measurement of 30 people per minute.
Comelit Nexus Facial recognition panel with body temperature measurement.

  • 8 inch LCD screen
  • 2MP Binocular lens, f = 3.97mm @ F1.6
  • High precision body temperature measurement ± 0.3 ° C
  • Camera with integrated DVA (Deep Video Analysis) algorithm for facial recognition
  • Facial recognition also works with the mask worn
  • Facial recognition at a distance up to 2.2m
  • Maximum database capacity: up to 20,000 faces
  • True WDR 120dB: improves the facial recognition rate even in situations of strong backlight
  • Input and output Wiegand protocol (26-34 Bit) for integration with access control system
  • Alarm inputs and outputs + door release output
  • Integrated microphone and speaker
  • Voice alarm when abnormal body temperature or no face mask is detected
  • Full integration with Comelit Advance NVR’s and VMS software
  • Full integration with Comelit Advance APP with PUSH notification service
  • Tamper alarm
  • Stand-alone operation
  • Bidirectional audio
  • Micro SD Card slot (up to 128Gb)
  • White LED light, up to 3m
  • IP66 rated
  • USB port


High precision contactless body temperature measuremnt up to 30 people per minute with real-time alarms and integrated facial recognition.
Nexus comelit


Founded in 1956, Comelit Group SpA is an industrial company operating on a worldwide scale and specializing in the design and manufacture of video entry, video surveillance, anti-intrusion, home automation, access control and fire protection systems.

Along with their breakthrough radiometric thermal security solutions, Comelit has an significant international footprint, providing intercom products and systems worldwide. Comelit offers a variety of exterior panel styles and apartment stations to meet the needs of any multi-unit business or residence. As a preferred installer, the security specialists at Paragon Security & Locksmith have completed several complex installations around the New York area. Visit our portfolio to see two residential buildings in the West Village upgraded using new Comelit IP VIP Video intercom system with stainless steel panels, as well as 7” color touch-screen monitors in each apartment.


Paragon is proud to be an authorized Comelit provider. Contact us to schedule a complimentary Comelit demonstration or learn about our selection of contactless access control solutions for your building or business. You will find our prices and service are second to none!

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Touchless Biometric Security Solution for Safe COVID-19 Re-Opening

Touchless Biometric Security Solutions

If there’s one thing the COVID-19 pandemic has given us, it’s a deep appreciation for the power of touchless biometric technology. For individuals and organizations alike, technology that facilitates no contact entry and social distancing is critical for mitigating the risk of exposure and improving public safety. 

Since the outbreak, the demand for touchless technology has surged. And as America goes back to work, businesses, retailers, and landlords are turning to touchless biometric solutions like mask / facial recognition and body temperature detection to minimize physical contact and safeguard the health and well-being of tenants, employees and consumers.

At the forefront of this biometric security surge is ZKTeco’s Speedface+, whose facial recognition terminal SF1008-WP(ProFaceX) was recently named 2020 winner in the Govies Government Security Awards for outstanding government security performance in biometrics.


ZKTeco Speedface+ is a series of high performance face, palm, and fingerprint recognition readers that additionally detect if a person has acceptable body temperature and is wearing a protective mask.

The SpeedFace + embedded face & palm recognition sensor provides 100% touchless user authentication for various applications including Access Control, Time & Attendance, Visitor Management, Event Management, and more.

Rapid facial recognition within 0.3s
✓  100% touchless access
✓  Detection while wearing a mask
✓  Anti-spoofing algorithm
✓  8″ or 5″ touch screen

Model SF1008+ can store and match up to 50,000 faces in less than 0.3 seconds while operating in both total darkness and bright sunlight (up to 50,000 Lux).


In addition to providing face, palm, and fingerprint user authentication, SpeedFace+ protective mask is being worn. Users can be denied door access if an unacceptable body temperature or if no mask is detected.

The ability to quickly & accurately identify people having unacceptable body-temperature or not wearing a masks is becoming increasingly important for airports, schools, commercial office buildings, and other public meeting areas.

People having unacceptable body-temperature and their supervisors can then take appropriate action. SpeedFace+ combines a powerful embedded thermal camera and ZKTeco’s latest face, palm, and fingerprint recognition algorithms that are supported by an optimized dual-core processor. SpeedFace+ is unmatched in accuracy, matching speed, and versatility. It provides advanced security and convenience, all on a single affordable device.

✓ User authentication read range up to 8 feet
✓ Model SF1008+ stores & matches up to 50,000 face templates (SF10052-V+, 6,000)
✓ Face verification possible while wearing protective mask (palm recognition advised)
✓ Model SF1008+ can store & match up to 5,000 palm templates (SF1005-V+, 3,000)
✓ Model SF1005-V+ additionally stores and matches up to 10,000 fingerprint templates
✓ Model SF1008+ has an 8″ programmable touchscreen display (SF1005-V+, 5″ display)
✓ Intelligent energy-saving design
✓ Dual-lens IR & VL camera recognizes faces in both total darkness and bright sunlight (<50,000 Lux)
✓ Body-temperature detection accurate up to 0.6 F from up to 18″ away


ZKTeco, is a renowned global leader in biometric verification technologies. With years of experience in the industrialization of biometric verifications, ZKTeco was officially established in 2007 and since then it has been a world leader in biometric verification that holds several patents and has been selected as a National High Technology Company for 6 consecutive years.

ZKTeco is always promoting the development of hybrid biometric verification technology, and applies the technology to smart office, smart finance, smart traffic, smart security etc., and has been the first enterprise to provide comprehensive entrance management, car entrance management and freight inspection solutions. Today, ZKTeco owns the largest global service network in the industry, our businesses and partners are widely distributed all over the world, and there are more than 22,000,000 users daily in 180 countries and regions daily.

ZKTeco upholds the vision of “Responsibility, Integrity, Pragmatism, and Excellence”, wishes to change the world with technology, and make a safer and wiser living and social development.


Paragon is proud to be an authorized ZKTeco provider. Contact us to schedule a complimentary ZKTeco demonstration or explore other touchless biometric solutions for your building or business. You will find our prices and service are second to none!

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COVID-19 Health & Safety Commitment

COVID-19 Commitment to Health and Safety

To Our Customers, Neighbors, and Vendors,

Paragon Security & Locksmith, Inc. has been active throughout the pandemic as an essential business servicing the security needs and access control management for clients all across New York City.

Priority #1 for us amid the COVID-19 pandemic is and will always be the health and safety of our employees, customers and community. Since the outbreak, we have taken aggressive action to implement additional safety precautions and social-behavioral adjustments. All employees are trained and practice these safety measures at our office, vehicles, at home, on service calls and all job sites.

Our goal is to communicate our ongoing commitment with integrity — openly and transparently to ensure that our employees, customers, vendors and community feel valued and safe. We’re fully focused on operating with the highest safety and sanitation standards, by implementing the following measures, in addition to our already high standards of operation:

  • Accounting and IT support on work from home accommodation
  • Contactless Customer Service available via phone and email
  • Number of onsite office staff and crew minimized
  • Social distancing practiced by all essential office employees
  • Technicians and field employees PPE equipped and trained
  • Ongoing updates to workplace safety plan and training
  • Technicians and field employees carry personal and vehicle safety kits which include: masks, gloves, safety goggles and hand sanitizer.
  • Significantly increased sanitation and deep cleaning protocols of equipment, tools, vehicles and our facilities
  • Monitoring and daily reports of employee health and conditions
  • Designated health and safety manager oversees daily health and safety reports
  • Technicians equipped with mobile apps to provide contactless / low-contact transaction of payment, receipts and pictures.

As we deal with the ongoing regulations and management of the COVID-19 pandemic, we are closely monitoring the situation and following the direction of the Centers for Disease Control and Prevention (CDC), as well as the local health authorities and the NYS Governor’s office.

Paragon carries the NY spirit and courage with pride and shares positive vibrations and humanitarian values to all.

Please contact our customer service email service@paragon.nyc or call us 212-620-9000 for additional information.

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COVID-19 Update: We’re Here 24/7 To Serve & Support

Coronavirus update

To Our Customers, Neighbors, and Vendors,

Paragon Security & Locksmith is here for you during this challenging time. We now function as an essential business to provide customers with timely service and support.

Our office and retail store at 24 West 8th Street is generally open with limited inventory, Monday to Friday 9am to 5pm. Please verify by phone before visiting.

We have technicians on call for emergency services, and our support and billing team is set-up to work remotely so we can continue to serve and support you.

We know life and business must continue and security is incredibly important to all of us.

Paragon’s customer service is available 24/7 for service by phone, email or website:
Phone: 212-620-9000
Email: service@paragon.nyc

All of us may have growing challenges and changing security needs, which may change daily as a result of our adaptation and government regulation changes to slow down the escalation of the pandemic and gain control over the situation.

How we manage our personal safety and the security of our properties and the access to spaces may change as the situation evolves.

We are here to assist with your service needs, billing questions and quotes, and will work to answer your questions.

To protect our employees and technicians we will service only essential requests such as emergency calls and ongoing construction projects. We will update our service schedule and availability as per regulation changes.

We want to wish everyone health and safety.

Take some time to feel the earth, the spring and new beginnings this holds. And may we unite in the spirit of all humans to overcome and create a better world.

Thank you,
-The Paragon Team

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Exclusive In-Store Safe Special

Exclusive In-Store Safe Special

20% OFF Exclusive In-Store Safe Special

Safeguard what you value most. Pick any floor model safe at our 24 W. 8th St., NY location and receive 20% off. In-store purchase only. Don’t forget to mention promo code PARAGONSAFE to receive your discount.

Choosing the Right Safe

Choosing the right safe takes a great deal of knowledge. Our security experts will thoroughly discuss your needs to determine the best choice for you. We provide you with the most fitting brand and model; such as products from Gardall, Amsec, Messa, or Sentry.

Contact us to discuss your safe needs. Paragon Security proudly serves customers throughout New York, including in Manhattan, Brooklyn, Queens, the Bronx, Staten Island, and elsewhere in NYC.

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2N® LTE Verso Intercom Wins Commercial Integrator BEST Award

2N LTE Verso Intercom Wins Commercial Integrator BEST Award

2N® LTE Verso, the first LTE intercom in the world, is revolutionizing the commercial security market, receiving high honors at the InfoComm 2019 exhibition in Orlando, FL., by being named “Commercial Integrator BEST Award 2019”.

The Commercial Integrator BEST (Best Electronics Systems Technologies) Awards is a yearly collection of the most outstanding AV products and services impacting the commercial tech integration industry. BEST Award selections are judged by an unbiased panel of a dozen credible industry leaders, along with the editors of Commercial Integrator, with special consideration given to innovation, functionality, competitive advantages, and benefits to the installer.

“The editorial team and a hand-selected group of diverse integrators spend a lot of time analyzing the AV products submitted for each product category. It’s no small time commitment. Our focus is not just on the ‘wow factor.’ says editorial director Tom LeBlanc.


2N LTE Verso Intercomm2N® LTE Verso combines minimum intercom installation costs with a full-feature set. Using LTE technology means no other cable apart from a power supply is needed, with a benefit of all functionalities such as a video communication. The main unit with HD camera can be accompanied by RFID reader, Bluetooth or Fingerprint reader supporting modules.

  • Ideal retrofit solution
  • Secure configuration via cloud
  • Pick any of the 14 modules available
  • Calls to mobile phone and tablet
  • Bluetooth technology
  • Touchscreen display & touch keypad
  • Fingerprint reader
  • Access Control
  • Camera with night vision


2N’s free cloud service enables remote configuration of 2N IP intercoms and access units using the My2N portal
2N®’s free cloud service enables remote configuration of 2N® IP intercoms and access units using the My2N portal. Additional configuration changes and solutions to unexpected problems only require an internet connection. Setup is very easy and it doesn’t require any advanced network infrastructure knowledge.

  • Save on travel costs
  • Offer instant help
  • No network setup needed
  • Secure connection
  • Simple product additions


Stay informed about everything happening outside your entrance. The 2N® Mobile Video service lets you communicate with your visitors via your mobile phone and the 2N® IP intercom installed at your door. Whether you are working in the office, out for a walk in the woods, or on holiday abroad, it always comes in handy to be reachable when it matters. Thanks to the 2N® Mobile Video service your mobile phone can now be available to your visitors at all times with continuous video monitoring of your house entrance.

  • Be aware of what is happening outside your house
  • Open the door even when you are not home
  • Most reliable cloud service on the market
  • All you need is an Intercom and a Mobile Phone
  • Integrate 2N Mobile Video with third-party applications

Integration of 2N Intercoms with Carson Living App

Watch 2N’s latest interview with Carson Living’s CEO Guy Blachman. Guy speaks about actual trends in multifamily living and how a partnership with 2N® products and Carson’s app makes life easier for domestic residents.


2N® is a leading European company operating worldwide, specializing in the development and manufacturing of communication solutions. 2N solutions are used throughout the public and private sectors to help increase physical security and improve your daily life. With over 28 years on the market, 2N® is very proud of their achievements. Here’s some key milestones in their company’s history:

  • 1991: 2N® established by 3 friends (Messrs. Hofman, Pihan and Brychta), quickly becomes a leader in developing telecommunication solutions
  • 2008: 2N® becomes first in the world to develop and launch an IP intercom, 2N® Helios IP Vario, on the market
  • 2011: 2N® opens US branch, leading to top IP intercom sales in North America
  • ​2015: 2N® develops complex access system with contemporary functions and the advantages of using IP infrastructure
  • 2016: IHS study reveals that 2N® is number one on the IP intercoms market
  • 2018: 2N® presents the world’s first LTE Intercom
  • 2019: 2N® LTE Verso Intercom Wins Commercial Integrator BEST Award


Innovations in digital technology and security make it possible for cities like New York to stay ahead of the curve. Advanced security providers like Paragon, turn these innovations into holistically integrated security solutions for coops, residents, offices, apartment managers, retail businesses, developers, hospitals, schools and city facilities. Paragon is proud to be an authorized 2N provider. Contact Paragon to learn how 2N® Intercoms and Mobile video service can improve your security and enhance your daily life. You will find our prices and service are second to none!

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NYC Co-op Brings Service-Style Living To Unstaffed 40-unit Property

Habitat Magazine first published the following case study titled This Remote Doorman Is More Attentive and Less Expensive featuring Paragon Security’s successful integration of Carson 2N Verso and Brivo Access Control for this 40-unit co-op at 105 Fifth Avenue, in New York City.

Carson Transforms Lifestyle at 105 5th Ave Co-op

The shareholders in the 40-unit co-op at 105 Fifth Avenue were not happy. Their guests were often waiting in the street for the building’s remote-doorman service to open the door. Delivery personnel were rarely so patient, usually walking away after leaving a missed-delivery slip. The co-op was paying about $2,000 a month for a remote doorman who wasn’t doing the job.

“When you pressed a button, a person in a call center would answer,” says board member Daniel Flax, an officer at a tech company. “Then this service would have to reach the resident by phone, who could then allow the guest or the delivery person inside. It was an acceptable solution many years ago, but it just didn’t scale with the increase of deliveries, and it was expensive because it relied 100 percent on human labor.”

Not only was the volume of deliveries rising, but more families with kids had moved into the co-op, Flax says, bringing an increase in visitors and service personnel, from dog walkers to babysitters and piano teachers.

Best-In-Class Access Control

In 2018, the co-op board, guided by its Andrews Organization property manager, started shopping around for a service that would better meet their needs. Eventually the board settled on the software company Carson. With the new system, when somebody rings a buzzer, a signal goes directly to that resident’s cell phone via the Carson app. The co-op installed new cameras so the phone will display a video feed of the person at the front door, and residents can buzz the visitor in by pushing a button on their phone. For deliveries, there is a special button, which is answered by a person at the Carson call center, who will give the delivery person access only to a locked package room.

“We liked that there is now a direct connection between the residents and their guests without a middle-man, but also that there is still a human element should you need help,” says Flax.

“Our response time is on average less than 10 seconds,” says Guy Blachman founder and chief executive of Carson Living. “We have less stress on our call center because visitors are let in directly by the residents. It’s only package deliveries that go through our call center. The resident will also get a notification on the app that they have a package.”

24/7 Remote Doorman Service

The Carson software was modeled after Building Link, the popular software for doorman-staffed buildings. (Building Link is a major investor and partner of Carson.) “Our vision was a solution for unstaffed buildings to have a 24/7 remote doorman staff,” says Blachman. “Even when residents are not home, they can open the door with their app, and they can send a permanent or one-time digital key to their housekeeper, dog walker, or a visitor. We also included the Building Link kind of communication for service requests and announcements.”

Open Every Door With An App

The Carson system works via smartphones, and shareholders had to be educated how to use it. “I do, however, think that our solution also works very well for people without smartphones,” says Flax. “For starters, we made sure that our key fobs continue to work. The Carson software also gives us the option of using the system with a landline. So when somebody rings the buzzer, their landline phone will ring, and the resident can punch in a key sequence to buzz the person in. We educated everybody so they have all the options.”

This co-op now has better service for a fraction of the cost. The monthly fee of $500 is about a quarter of the previous service, though there was a $25,000 charge to set up the system. Flax was unfazed by the set-up charge because the new system will pay for itself in less than two years.

About Carson

Carson is the new technology standard for managing multiple unstaffed residential properties. The company was founded by seasoned and successful property management software entrepreneurs. Partnered with BuildingLink Carson is at the forefront of enhancing residents’ living experience in unstaffed properties.

With a One-App experience and 24/7 remote doorman service, Carson is the resident platform for unstaffed/non-doorman multifamily properties. Residents enjoy the benefit of knowing that their deliveries will be received on time (with instant notifications) and guests and service providers will have a convenient, simple way of getting into the building. Service requests are tracked, payments submitted, visitors’ access managed, intercom calls responded to, and every door can be viewed in live HD, and opened, all through the one Carson app.

Say Hello to Carson

Innovations in digital technology and security make it possible for cities like New York to stay ahead of the curve. Advanced security providers like Paragon, turn these innovations into holistically integrated security solutions for coops, residents, offices, apartment managers, retail businesses, developers, hospitals, schools and city facilities. Contact Paragon to learn how Carson can improve security and access for your building. You will find our prices and service are second to none!

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Safety Comes From Love

2019 Happy Holidays

To All Our Customers and Vendors,

Thank You for the great year we had together! And for your ongoing trust in our business and supporting our values and brand.

Wishing you a very Happy and Healthy New Year. May 2020 be filled with lots of continued internal and external growth and expansion.

Safety comes from Love.

-The Paragon Team

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Cyber Secure Cloud-based Video Surveillance

Eagle Eye Cloud Based Video Surveillance

What is the CLOUD?

Essentially, the Cloud is the Internet. Often referred to as “the cloud,” cloud computing utilizes a network of hosted servers to store, manage, control and process data. You’re likely already using the Cloud in your everyday life. When you log into your email, your online banking, or your favorite television or music streaming service, you’re using the Cloud.


What is Cloud-based Video Surveillance?

Cloud-based Video Surveillance offers modern video surveillance without the limitations and high-cost of on-premise solutions. Video is securely stored in the cloud, eliminating the need for on-site servers. For example, the Eagle Eye Cloud Security Camera Video Management System is a cloud-managed video surveillance system that links analog and IP cameras with an on-site bridge or cloud-managed video recorder appliance which transmits the encrypted video recording to one of Eagle Eye’s 11 data centers worldwide, and it’s accessed via a secure Internet connection.

What are the BENEFITS?

Remote cloud-based video storage is desirable for several reasons. In the Cloud, your video is safe from theft or equipment failure. It’s also protected from physical threats like fire or other natural disasters. Eagle Eye Networks offers triple redundancy, meaning multiple copies of your video are stored in our servers, offering complete protection.

What about SECURITY?

Eagle Eye Cloud VMS is the industry leader in cost-effective, flexible, and cyber-secure, video surveillance. Their cloud-based security camera systems are designed for cyber-security conscious customers seeking maximum flexibility in their choices of cameras and locations.

When installing an Eagle Eye Cloud VMS, a certified technician installs wired or wire-free cameras behind Eagle Eye Networks’ secure “CamLan” network, protected by Eagle Eye Networks’ Bridge or CMVR, so your cybersecurity is protected every step of the way.

  • Cyber Secure. Encrypted, Reliable and Secure
  • No inbound Internet connections accepted
  • Cameras are isolated from the Internet
  • Appliances have no open network ports
  • Appliances are protected against pre-installed camera malware
  • Encryption applied to buffered and locally recorded video

Eagle Eye

Global Leader in Cloud-based Video Surveillance

Eagle Eye Networks, the global leader in cloud video surveillance, proudly announced their ranking of 133rd on Deloitte’s Technology Fast 500, a ranking of the 500 fastest-growing technology, media, telecommunications, life sciences, and energy tech companies in North America, now in its 25th year.

In a recent press release, Eagle Eye Networks founder and CEO, Dean Drako, attributed the growth to the extensive investment Eagle Eye has made in application development, AI, cybersecurity and data center infrastructure. “The video surveillance market has traditionally relied on physical on-site storage. Now more than ever, companies are focused on cybersecurity and the costs associated with IT infrastructure. We’re entering an era where customers are demanding cloud because only cloud can deliver the scalability, security, resiliency, and cost savings they need.”

About Eagle Eye

Founded in 2012, Eagle Eye Networks, Inc., is #1 in cloud video surveillance worldwide, addressing the needs of businesses, alarm companies, security integrators, and individuals. Eagle Eye’s 100% cloud managed solutions provides cloud and on-premise recording, bank-level security and encryption, and broad analog and digital camera support – all accessed via the web or mobile applications. Businesses of all sizes and types utilize Eagle Eye solutions for operational optimization and security. All Eagle Eye products benefit from Eagle Eye’s developer-friendly RESTful API platform and Big Data Video Framework ™, which allow for indexing, search, retrieval, and analysis of live and archived video. Eagle Eye’s open Video API has been widely adopted for integration in alarm monitoring, third party analytics, security dashboards, and point of sale system integrations.

Experience It For Yourself

Paragon Security is an authorized Eagle Eye reseller and installation partner. Paragon Security offers Eagle Eye camera systems installation, troubleshooting, and repair all across New York. From our main office in Manhattan we serve customers everywhere in New York City including the West Village, Financial District, Upper West Side, Harlem, Midtown East, Union Square, Tribeca, Gramercy, Upper East Side, Chinatown, and more. Paragon also offers our security camera installation and maintenance services in areas like Brooklyn, Queens, Staten Island, and The Bronx. To learn more about Eagle Eye camera systems and get a free surveillance camera installation quote, please contact us today.

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