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Testimonials

“I called Paragon after-hours, in a panic mode, and Gal answered the phone. First and foremost, the excellence was apparent from the beginning. Gal’s remarkable demeanor, reassurance, and professional approach, as I made the frantic call was heartwarming. He did so, all, entwined with a swift action and ensured to summons Paragon technician all the way from Manhattan to Brooklyn, at night. Mike the technician worked tirelessly and did far and beyond to resolve and to tackle the complexity of the repair. Furthermore, Mike came for s second visit today to complete the alignment, to see that the locks are completely secured. I am beyond words! Excellence, in my view, is not an abstract concept as many tend to mis convey. Rather, it is a practical notion of dedication, an orchestrated and a well collaborated teamwork, where the customer is top priority. Further, when I spoke with Sarah from the office, she was as pleasant and as professional as can be. Paragon, as reflected by Gal and Mike, no doubts, carries this philosophy to the fullest. Thank you Paragon Security and Locksmith Team. You are truly amazing!”

– Sheilah M.

New York, NY


“I’ve been using Paragon for more than 20 years. Gal was here most recently to repair several door handles that had become loose. He was knowledgeable, fast, and efficient. Very happy with the service.”

– Martin H.
New York, NY


“Yoav was an spectacular technician with a fantastic personality. His handiwork was quick in terms of fixing the problem we had here at the our building. If we were to have any other problems in the future, I would highly recommend him for the job!”

– Tyreese B.
New York, NY


“Great experience re-keying my condo… Gal, the technician was amazing…knowledgeable, fast, and professional.”

– Amanda H.
New York, NY


“Paragon Security was an easy company to work with. Communicative and reliable. They fixed our broken lock and made copies of the keys we requested right in their truck. Gal, was professional and explained the process as he went.”

– Gerard P.
New York, NY


“The lock on the front door of my clinic broke over the weekend and Gal from paragon was onsite first thing Monday morning. He diagnosed the problem right away and was very efficient! Gal installed a new lock mechanism and tightened the handle on our door in just 10 minutes! Highly recommend Gal and Paragon for any mechanical door issues!”

– Timothy C.
New York, NY


“The gentleman of Paragon were polite & considerate. They called ahead w/a time update & also showed up on time. They explained what had to be done & patiently waited until I cleared the way for them to work. My door is 100% better. I felt silly asking for help w/it but I’m glad that I did. The clean up done afterwards was much appreciated.”

– Maryann D.
New York, NY


“The tech Alberto Juan for Paragon Security is amazing. He displays great customer service and knowledge of his work. He explains in detail what may be the problem and is very helpful.”

– Marino L.
New York, NY


“Sahar fixed our building’s lock that wasn’t allowing anyone to enter or leave the building. She was incredibly responsive, fast, and thorough. Not to mention she was so nice! Shoutout to this life saver!”

– Madison S.
New York, NY


“The biggest shoutout to Alberto Juan for always providing great support when is needed. Juan’s hard work and always looking into details always make us feel that we are in good hands. Juan together with the whole Paragon Team are the best!”

– Johan C.
New York, NY


“I have been using this locksmith for over 30 years, when they used to be situated on Christopher Street in Greenwich village. The guys are great and very helpful and friendly. I have never had an issue with any of their work and the locks they installed on my apartment in Tribeca are as good as new after a couple of decades. Go there for all your needs.”

– William G.
New York, NY


“Sahar was so awesome! We had to wait to get approval from management first, but she was super patient and extremely efficient. They fixed everything super quickly and had me check the quality before leaving! I would highly recommend them for the job!”

– Alison S.
New York, NY


“Gal from Paragon came to do work on our property, Urby Harrison, and he was very knowledgeable and efficient. He was all to diagnose and get referrals for work we need and he fixed a door that we have been having problems with for some time. He did it fast and professional and we are very pleased with his work. We look forward to his services in the future.”

– Brian L.
Harrison, NJ


“Gal, Wanda and Miguel are all fantastic troubleshooters and were expert communicators helping me install, manage and set-up my brand new Latch smart locks. Highly recommend this awesome team.”

– Dan H.
Manhattan, NY


“A+ experience with this company! I was given a thorough education re: my product options and throughout my dealings with Paragon I found only responsive, fair, efficient, clean and customer-oriented service! My new locks are top notch in terms of both looks and function. I couldn’t be happier! Highly, highly recommend using these folks for all your security needs!”

– Cheryl C.
New York, NY


“This was the best service I could wish for, in my situation. I had an emergency and needed a new lock on my apartment door, as my lock had to be drilled open, the night before. When I called Paragon, they offered me same-day service. John was quick, polite, friendly and his work was top quality. And the pricing was better compared to a nearby competitor. Lucky me!”

– Nadine S.
Manhattan, NY


“I wanted to have a new electronic lock put on my door and Aziz not only gave me a free estimate within a day but also came and installed the lock the next day. Could not have been nicer and the entire installation took under and hour! Thank you Aziz! Paragon responds almost instantaneously to emails and calls and really made this as easy as possible.”

– Jon K.
Mamaroneck, NY


“I had great experiences with Paragon. I had keys made and Soloman, in the store was friendly and quick. Best of all, the keys worked perfectly. A couple weeks later, one of my security cameras needed a “tune up”. Two repair came within hours. The techs were professional, nice and very efficient. My camera now records again. Also, Roie was a big help when I called with questions technical questions regarding the night vision of the camera. Great Service. Now that I found Paragon, I have peace of mind.”

– Alex R.
Manhattan, NY


“This place has everything you can possibly need regarding locks, alarms, home visits for security inspections and very cool gadgets. I’m traveling this week and was looking for something where I can store my valuables without having to worry. I found the perfect Master Lock “Mini safe” with a cord and combination lock. It fits my phone, passport, camera, jewelry and other important documents I might be carrying. I added some photos. I chose PINK but they have other colors. Very cool place with interesting gadgets. Definitely a lifesaver and I will be returning when I have security needs. They have tons of men working there ready to help. Great place to have nearby.”

– Yanill P.
Manhattan, NY


“My heroes !!! Yesterday I accidentally locked myself out of the apartment with my baby while doing laundry downstairs in my apartment building. I came back to realized that I’d locked myself out of the apartment, I freaked out! I knocked on some doors until one of the neighbors was kind enough to let me in and use her phone. She recommended that I call Paragon. I explained the situation to the dispatcher who sent someone right away. The guy opened the door without a problem and didn’t need to break the lock or anything so it wasn’t expensive. The whole thing took about 45 mins and didn’t even wake my baby who had fallen asleep in the stroller. Great job Paragon, you are the best!”

– melissa r.
New York, NY


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